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Emergency Information


Coronavirus (Covid-19)

Sources of information

Official UK Government information Official UK National Health Service (NHS) information Official Wandsworth Council information with its community volunteering
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Keep safe

(Updated 26 Sep 2021) While legal restrictions have ended, infection rates in the local population remain high and fluctuating. The Management Company therefore strongly advises that you continue infection control measures by keeping 2 metres from other households, consider wearing masks (still required on local public transport), taking and using hand sanitiser, washing your hands thoroughly for 20 seconds as soon as you get home and avoiding unnecessary contact with visitors and tradespeople. You must self-isolate and not go out for 10 days if you have symptoms, test positive or are instructed to do so by NHS test and trace.

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(Updated 8 Sep 2021) With local infection rates remaining high, for health and safety you and visitors must keep 2 metres away from other households and windows of other flats to avoid risk of harm in breach of the lease. There is not room for visitors in block garden areas but visitors may visit homes and use open Estate areas. Although now lawful, please consider whether meeting others is advisable with high rates of infection.


Tradespeople and work on the Estate

(Updated 26 Sep 2021) As restrictions were eased and infection rates fell, it was possible to allow work that involved visits by tradespeople again. When infection rates are high, we regret that it may be necessary to limit work and unnecessary contact until infection rates are lower for the health and safety of residents and tradespeople. Consent will be granted for essential work for safety but may be delayed for inessential work until infection rates fall. Consent will be granted with conditions requiring Covid-19 safety, so ignoring them would breach the lease. These will include following Government guidelines (even if no longer required by law), giving way to and maintaining 2 metres distance from other residents, using personal protective equipment (PPE) including masks and hand sanitiser and disinfecting any communal area surfaces touched.

In view of the potential severity of the consequences, the Management Company would not be able to warn if work caused a danger to others. It would need to instruct its solicitors to act immediately to bring the risk to an end. Under the terms of the property legal agreements, the property owner would be liable for the costs of this. If you carry out work, flat and house owners must ensure it is lawful, complies with current Government restrictions and maintains safety at all times. Flat leases also require consent in advance for alterations (house owners do not need consent).


Warning of scams

Please beware of scammers expoliting coronavirus outbreak to trick people! We have received a warning that scammers are targeting those who are self-isolating because they are vulnerable particularly. There are likely to be different scams, including people offering testing, offering to help if you have not arranged this, selling supposed cures or prevention methods, seeking access to your home (when you are in isolation) or requesting charity donations (if you wish to contribute, please contact a reputable charity like the National Emergencies Trust instead).

They may be in different forms, like callers at the door, delivered leaflets, emails and fake websites. If a scammer visits your home, please call the Police non-emergency number 101 to report this straightaway.


Community volunteering

Some people and households on St Benedicts may need help with tasks such as shopping when following Government guidance on coronavirus (Covid-19). The Government has described this help as 'community volunteering'.

(Updated 28 March 2020) Wandsworth Council launched a more general comunity volunteering scheme. You can volunteer online on its website. Those needing its support should call 0208 871 6555 or contact them by email. It also offers advice on safety and wellbeing of vulnerable residents through its Voluntary Sector Coordination Service by email.

The managing agent, Rendall and Rittner, published a list of volunteers from St Benedicts and contact details on its online system RRO. For security, this list is only available to those on the St Benedicts Estate and volunteers were advised to set up an anonympouse email address. Anyone requiring help should log on to RRO, consult this list and contact a volunteer by email or phone (not in person) to see if they can help. For those unable to use online services, you may contact Rendall and Rittner by telephone in the usual way for contact details of a volunteer, but the response may not be immediate.

All arrangements made using these contact details are the responsibility of those requesting help and those providing it. You are strongly advised to take suitable precautions such as keeping at least two metres apart when making deliveries and for the person requesting assistance to pay the shop directly rather than making payment to the volunteer. Neither the Management Company nor Rendall and Rittner can get involved in arrangements nor accept any responsibility for them nor for any consequences arising from them. This service is purely provided to assist those seeking help and volunteers to make contact under the Government suggestion for 'community volunteering'.


Flat block communal area cleaning

From 11th March 2020, the flat block communal area cleaning contractor is wiping all surfaces normally touched with diluted bleach to kill viruses.

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© St Benedicts (Tooting) Management Company Limited - 26 September 2020